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Fire Help Services, Inc

Water Damage Restoration

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Website | (562) 650-2312
12165 Pangborn Ave, Downey, CA 90241, USA

Opening Hours:
Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


Area Served:
Within 4 miles (6.4km) of 12165 Pangborn Ave, Downey, CA 90241, USA
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Google Rating: 5.0 out of 5 stars (18 total ratings)

BEATRIZ SILVA
5 Star
After experiencing a fire last October, we were fortunate to have Eric and his team assist us. From the very first moment I met Eric, he was wonderful and immediately put our minds at ease. His team handled all the contents of our home with care, providing a thorough inventory and communicating all necessary details to us and our insurance company. The rebuild wasn’t completed until August of this year. Once it was finished, I reached out to Eric and his team, and they promptly returned everything, carefully placing our furniture and belongings back exactly where they originally were. We couldn’t be happier with the services provided. Throughout the entire process, it was the most seamless and pleasant experience we could have hoped for during such a challenging time. I highly recommend Eric and his team to anyone facing similar circumstances. Thank you again!
Wednesday 8th October 2025
Margo Bustillos
5 Star
I would like to share my experience with Fire Help Services… Erick, Jenny, and their team. Our house fire was recent on March 15, 2025 the interior was a total loss, all our Personal property inside the home needed to be accounted for in order to be paid by our insurance. This is where Erick and his team were a great help and support to us. This is a very long process, but I’m sure very worth it. I know too well how hard it is to trust anyone, First you are in shock then in pain for what you’re going through. No one knows what you go through until you happen to go through it yourself.. But I will tell you that Erick made me feel very comfortable from the start when he came out to do a walk-through to be able to start an estimate for the job he would be doing for us. Should you decide to go with Fire Help Services, you would be making the right choice. He responds promptly to text messages , phone calls and emails. Thank you Erick, Jenny and team for all your hard work and help!!!! Margo - Grateful customer
Tuesday 7th October 2025
Yolanda Rodriguez
5 Star
I would recommended Fire Help Services without hesitation! My family and I are extremely grateful for the outstanding service we received after a devastating fire. In a time when we were overwhelmed and heartbroken, Fire Help Services stepped in with professionalism, expertise, and true compassion. They worked quickly and diligently to pack, transport and store our personal items. They helped create a detailed, photo-supported inventory of items deemed non-cleanable or unsalvageable due to fire, water, and smoke damage, showing exceptional care and attention to detail throughout the process. Erick, Lorena and the whole team reassured us every step of the way. Their customer service was truly top-notch, everything they said they would do they did and we couldn’t have navigated this tragic event without them. Highly recommended to anyone in need of this type of assistance.
Monday 18th August 2025
Michael Ortiz
5 Star
Outstanding Service Beyond Expectations I cannot express enough gratitude for the exceptional service provided by Fire Help Services during one of the most challenging times in our lives. After a devastating fire, they stepped in and treated my family with kindness, professionalism, and care that far exceeded our expectations. From the very beginning, they made us feel like family caring for loved ones. They conducted a meticulous inventory of all our belongings, carefully removed salvageable items, and packed everything with extraordinary attention to detail. Each item was boxed, cleaned, and stored with the utmost care and respect. What truly set them apart was their unwavering dedication and compassion throughout the entire process. They reassured us every step of the way, making sure we knew our belongings were in safe hands—and they delivered on that promise. When the time came, they returned everything to our home, placed furniture exactly where it belonged, unpacked every box, and thoughtfully restored all items to their original places. Their respect for our possessions and their genuine concern for our family’s well-being transformed what could have been an overwhelming ordeal into one of trust and peace of mind. Their team worked tirelessly and treated us as though we were part of their own family, attending to every detail with precision and care. If you’re looking for a company that embodies professionalism, efficiency, and heartfelt service, look no further. Fire Help Services went above and beyond for us, and we will be forever grateful for their kindness and expertise.
Friday 20th December 2024
Nadine Terheggen
5 Star
Erick and his team were very professional and knowledgeable. They always responded to me in a timely manner during a very stressful time. I would highly recommend Erick and his company for your fire remediation needs.
Monday 16th June 2025